This means that a VoIP system is likely the better option for your business. Many VoIP systems work much the same way traditional phone systems do. You can make and receive business calls using most types of phones, whether it’s another VoIP phone, a cell phone, and sometimes a landline.
There are a number of differences between a VoIP platform and a traditional business phone system like a PBX. One of the benifits you will notice is the systems are much cheaper.
A VoIP service can also do things that a traditional landline or PBX simply can’t do. For example, VoIP services allow you to use your mobile phone as an extension of your office phone, which extends your phone system to literally anywhere you’re located. You can also integrate most VoIP platforms with outside business software like CRM platforms, as well as take advantage of additional features such as advanced call routing and voicemail-to-email.
VoIP systems even give you the option to buy your equipment outright and have your IT team self-host and manage the service or you can choose to rent the equipment from your service provider and have them host your service in the cloud. This cloud-based solution is typically best for small business due to its ease of use, cost efficiency, and limited in-house support requirements.
However, the most significant technical advantage of VoIP services is their scalability. Landline systems are limited to the number of lines that you have connected, and adding more means installing and upgrading your hardware. VoIP systems, in contrast, only rely on your internet connection, meaning it can support an unlimited number of lines, depending on the strength of your connection. This drastically reduces your setup and maintenance costs.
So if your wondering if and when you should upgrade your phone system. Now is a great time to start exploring. The options out there are quite extensive which is great news for you because competition typically brings prices down.
Graduate of "The Specs Howard School of Broadcast Arts", Lifelong student of technology, and former Contractor / Building manager My goal is to bring you fresh relevant content to help you grow in your role while embracing technology as a tool to build your business.